Cookie Policy

This Cookie Policy explains how we use cookies and similar tracking technologies on our online casino platform. By using our website and services, you consent to the use of cookies in accordance with this policy and applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA). Last updated: January 22, 2026.

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. These files contain information that helps us recognize your browser and remember certain information about your preferences or past actions on our gaming platform. Cookies enable us to provide you with a personalized gaming experience, maintain session security, and improve our services. We also use similar technologies such as web beacons, pixel tags, and local storage objects that serve comparable functions to traditional cookies in enhancing your online casino experience.

Types of Cookies We Use

Our online casino platform utilizes various categories of cookies, each serving specific purposes to enhance your gaming experience and ensure platform security:

Cookie TypePurposeDuration
Strictly NecessaryEssential for website functionality, user authentication, and security features required for safe gamingSession or up to 12 months
FunctionalRemember your preferences, language settings, and gaming history to personalize your experienceUp to 24 months
AnalyticsCollect information about how you use our platform to improve our services and game offeringsUp to 26 months
MarketingDeliver targeted promotions and advertisements based on your gaming interests and behaviourUp to 13 months

Specific Cookie Functions

Our cookies serve several critical functions that enable us to provide a secure and engaging gaming environment:

  1. Authentication and security verification to protect your account and prevent unauthorized access
  2. Session management to maintain your login status and game progress during your visit
  3. Fraud prevention and responsible gambling monitoring to ensure player safety
  4. Game performance optimization and loading speed enhancement
  5. Bonus tracking and promotional offer management
  6. Customer support chat functionality and help desk integration
  7. Payment processing security and transaction verification

Third-Party Cookies

We work with trusted third-party service providers who may place cookies on your device to help us deliver our services effectively. These partners include payment processors, game developers, customer support platforms, and analytics providers. Third-party cookies are subject to the respective privacy policies of these external companies. We ensure all our partners comply with Canadian privacy standards and maintain appropriate data protection measures. You can review the privacy policies of our key partners through links provided in our main Privacy Policy document.

Cookie Consent and Management

When you first visit our website, we will request your consent for the use of non-essential cookies through our cookie banner. You can manage your cookie preferences at any time by accessing our Cookie Settings panel available in the website footer. Your choices regarding cookies will be remembered for future visits. Please note that blocking certain cookies may affect the functionality of our gaming platform and limit your ability to access certain features or services.

Browser Cookie Controls

You can control and manage cookies through your web browser settings. Here are instructions for popular browsers:

  1. Google Chrome: Navigate to Settings > Privacy and security > Cookies and other site data
  2. Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data
  3. Safari: Visit Preferences > Privacy > Manage Website Data
  4. Microsoft Edge: Access Settings > Cookies and site permissions > Cookies and site data
  5. Opera: Navigate to Settings > Privacy & security > Cookies

Mobile Device Cookie Management

If you access our casino platform through mobile devices, you can manage cookies and similar technologies through your device settings. On iOS devices, visit Settings > Safari > Block All Cookies. For Android devices, open your browser app and navigate to Settings > Site settings > Cookies. Mobile applications may use alternative tracking technologies such as advertising identifiers, which can be managed through your device’s privacy settings under “Advertising” or “Ads” sections.

Data Retention and Storage

Cookie data is stored for varying periods depending on the type and purpose of each cookie. Session cookies are automatically deleted when you close your browser, while persistent cookies remain on your device for predetermined periods as specified in our cookie table above. We regularly review and delete unnecessary cookie data in accordance with our data retention policies and Canadian privacy regulations. Cookie information may be stored on servers located in Canada and other jurisdictions with adequate privacy protection standards.

Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices, technologies, or legal requirements. When significant changes are made, we will notify you through our website banner or email communication. Continued use of our platform after policy updates constitutes acceptance of the revised terms. We recommend reviewing this policy regularly to stay informed about how we use cookies and protect your privacy. The effective date of any updates will be clearly indicated at the top of this policy document.